5 Key Takeaways

• 1

  Practitioners should utilize their staff effectively to advocate for the contact lens process and gather relevant data.

• 2

  State laws dictate the extent of staff responsibilities, which vary significantly across different regions.

• 3

  Practitioners must maintain authority and responsibility, avoiding complete delegation of tasks to staff.

• 4

  Staff should independently gather patient data, such as dry eye questionnaires and contact lens usage.

• 5

  Effective marketing of contact lens and dry eye services should involve front desk staff to enhance practice visibility.